Journal

How do I hand over decisions, not just the title?

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A pen resting on a stack of loose documents

To hand over decisions, not just the title, first list the decisions you actually make, week to week and year to year. Then agree, for each one, who decides, who must be consulted and who is only informed, and move them to your successor in stages, starting with decisions that are frequent and reversible and ending with the rare, high-stakes ones. Put dates on each stage and write it down.

The title tells people who leads. The decisions show them. When the two do not match, the organisation follows the decisions.

Why the title is not enough

Most founders who hand over the title mean it. What they rarely do is list the hundreds of decisions that used to come to them and say, one by one, where each now goes.

So the old routes stay open. A senior executive still checks a pricing change with the founder. The bank still calls the founder about the credit line. A large customer still expects the founder at the renewal meeting. None of this is anyone’s fault. It is simply what happens when decisions are not explicitly moved.

The broader question of how a founder redesigns their role is covered in how a founder steps back without disappearing. This article goes one level deeper, into the decisions themselves.

Step 1: Map the decisions you actually make

Founders usually underestimate how many decisions they make, because many of them are informal: a nod in the corridor, a reply to a message, a comment in a meeting that everyone treats as final.

Spend two or three weeks noting every decision you make or are asked to make, however small. Then group them. Most fall into a handful of areas:

  • People. Hiring, firing, promotions, pay, who reports to whom, senior appointments.
  • Money. Budgets, spending above certain amounts, pricing, capital investment, borrowing.
  • Customers and suppliers. Large contracts, key relationships, terms, ending a relationship.
  • Operations. How work is organised, changes to processes, sites and systems.
  • Strategy. New markets, products, acquisitions, what the company stops doing.
  • External voice. Who speaks for the company to the bank, the press, the industry and the community.
  • Governance and family. What goes to the board, what goes to the owners, what goes to the family.

The list is often longer and more revealing than founders expect. It also shows which decisions only reach you out of habit.

Step 2: Set decision rights, not only owners

“Who decides” is too blunt on its own. For each decision, agree the level of involvement each person has. A simple scale is enough:

  • Decides alone. The successor decides and acts.
  • Decides, then informs. The successor decides and tells the founder afterwards.
  • Consults, then decides. The successor asks for the founder’s view first, then decides.
  • Recommends. The successor proposes, the founder decides.
  • Founder decides. The decision stays with the founder for now.

This scale matters because it gives you intermediate steps. Many decisions should not jump straight from “founder decides” to “successor decides alone”. Moving them through “recommends” and “consults, then decides” lets the successor build judgement, and lets the founder build trust, without either side holding their breath.

It also helps to add a threshold where it applies. “The successor approves all hires below the executive team” is clearer than “the successor handles hiring”. “Spending up to an agreed amount” is clearer than “day-to-day spending”.

Step 3: Stage the handover by risk and reversibility

Not every decision should move at the same time. A practical order is to move decisions in stages, from the safest to the most consequential.

Early: frequent and reversible

Decisions that come up often and can be corrected if they go wrong. Operational changes, most hiring below senior level, smaller spending, the agenda of the senior team meeting. These build the successor’s track record quickly and teach the organisation the new routes.

Middle: significant but recoverable

Senior hires, larger contracts, pricing, budgets for whole functions, leading key customer relationships. Here the successor often starts at “consults, then decides” and moves to “decides, then informs” over a few months.

Late: rare and hard to reverse

Major capital investments, acquisitions, borrowing that changes the company’s risk, the appointment or departure of the most senior executives, the bank relationship. These often stay with the founder, or with the board, until last. Some may sit with the board permanently, which is a matter of governance rather than of the handover.

Put a date on each stage. “When you are ready” invites drift. A date can be moved by agreement if needed, but it creates a shared expectation.

Step 4: Close the old routes

Moving a decision on paper does nothing if people can still take it to the founder. Closing the old route is the founder’s job, and it is often the hardest part.

  • Redirect, every time. When someone brings you a decision that has moved, send them to the successor. Kindly, and without making the decision for them on the way.
  • Tell people what has moved. The senior team, and where relevant the bank and key customers, should know which decisions now sit with the successor and from when.
  • Do not reopen moved decisions in public. If you disagree, say so to the successor in private. Once a decision is theirs, reversing it in front of others teaches everyone that it was never really theirs.

Successors can help by keeping the founder informed with a short, regular update. A founder who is out of the decision but not in the dark finds it much easier to let go.

Step 5: Review, and expect some mistakes

The successor will make some decisions the founder would not have made. Some will be better. Some will be worse. Both are part of how judgement is built.

Agree a regular review, perhaps monthly in the early stages, where founder and successor look at the decisions that have moved: what went well, what they would do differently, and whether the next stage is ready. Keep this conversation private. It is a working session between two leaders, not an appraisal.

If a decision goes badly, the question to ask is whether the decision right was wrong or the decision was wrong. Taking the right back should be rare, agreed and explained. Doing it after one bad call tells the successor, and everyone watching, that the handover is conditional.

Write it down

The output of this work fits on a few pages: the decision areas, who holds which rights, the thresholds and the dates. The most important parts belong in the one-page Handover Charter, signed by founder and successor, so there is something to point to when a decision is disputed.

Legal and governance documents, the shareholder agreement, the board’s terms of reference, any delegations of authority, may need to change to match. That work belongs with the family’s lawyers and the board.

A useful test

Pick any important decision made in the last month and ask three people in the company who made it. If they all name the successor, the handover is real. If they name the founder, or are unsure, the title has moved but that decision has not yet.

In short

  • Map the decisions you actually make, including the informal ones, and group them by area.
  • For each, agree a level of involvement, not only an owner, and add thresholds where they help.
  • Move decisions in dated stages: frequent and reversible first, rare and hard to reverse last.
  • Close the old routes by redirecting people and never reopening moved decisions in public.
  • Review regularly in private, and write the result into the Handover Charter.

Which decisions move, and when, is the central agreement of the handover session at the end of the Second Chair™ program.

The handover will happen either way.

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