Journal

Why doesn't my senior team listen to my son or daughter the way they listen to me?

By ·

Five empty chairs in a row along a concrete wall, all facing the same way

Your senior team listens to you more than to your son or daughter because they are reading where power really sits, and every signal they receive still points to you. You own the company, you decided their careers, and your reactions in meetings tell them which decisions are final. Until those signals move, sensible people will keep checking with you. The fix starts with what you show them.

It is easy to read the problem as a failing in your successor, or as quiet resistance from the team. Usually it is neither. It is a group of experienced people doing what experienced people do in any organisation: working out who decides, and acting accordingly.

What is your senior team actually reading?

Senior executives are good at one thing above most others. They know where decisions are really made. That skill is how they reached their positions, and it is how they protect their teams, their budgets and their own futures.

When they look at your company today, they see a few facts that have not changed:

  • You still own it. Whatever the title on your successor’s door, the shares, and with them the final say, may still be yours. Your team knows that.
  • You decided their careers. You hired them, promoted them and set their pay. Many of them have worked for you for longer than your successor has been an adult.
  • You have been right before. Over decades, your judgement has been tested in front of them. Your successor’s has not, at least not yet in their eyes.
  • You are still in the room. As long as you attend, your view is the one that might overrule anything said before it.

None of this is disloyal. If you were in their position, you would read the room the same way.

Is it the successor, or is it you?

The honest answer is usually both, in different proportions. How your successor speaks, decides and handles pushback matters a great deal, and that side of the problem is covered in why the successor who knows the numbers still loses the room.

This article is about your side, because it is the side you control directly. The team takes its cue from you. If your behaviour says your successor’s decisions are provisional, nothing your successor does will fully convince them otherwise.

What does your own behaviour signal?

Most founders would say they fully support their successor. The team does not hear what you say about support. They watch what you do in the moments that test it.

Where their eyes go after your successor speaks

Watch the next meeting your successor leads. When a decision is announced, notice whose face people check. If they glance at you, they are asking a silent question: is this final? Your expression answers it, whether you mean it to or not.

What happens when you disagree

If you have ever corrected or added to your successor’s decision in front of the team, everyone present learned something. They learned that the decision was reviewed by a higher authority. After that, the sensible move is to wait for your view before acting.

Who they can still reach

If a senior executive can call you, have a quiet word, and get a different answer or a softer one, then there are two routes to a decision in your company. People will use the one that has worked longest. The fuller list of these habits is in how do I stop undermining my successor without meaning to?.

What you have not said

Teams also read silence. If you have never told them plainly which decisions now belong to your son or daughter, and that you will not overrule those decisions, they will assume you might.

What is the team protecting?

It also helps to understand what your senior people may be worried about, because their caution is not only about your successor.

  • Their own position. A new leader may bring new people, new priorities and a different view of who matters. Waiting to see is a natural defence.
  • The company you built together. Long-serving executives often feel real ownership of what they helped create. Some fear a successor will change it too fast, or without understanding why things are done as they are.
  • Their relationship with you. For many, working for you is part of their identity. Following your successor fully can feel like a small betrayal of that bond, even when you have asked them to.
  • Uncertainty about timing. If nobody knows when the handover really happens, the safe course is to keep both leaders happy and commit to neither.

If any of these concerns runs deep in a key person, it deserves its own conversation. Keeping long-serving executives through succession covers how to hold on to the people who matter most while the leadership changes.

What can you do this month?

You cannot make a team respect someone. You can change the signals they read, so that following your successor becomes the sensible choice.

  • Say it plainly, once, to the whole senior team. Name the areas where your son or daughter now decides, and say that you will not overrule those decisions. Vague support (“I have every confidence in her”) does not tell anyone what has changed. A clear statement does.
  • Redirect every question that has moved. When someone brings you something that is now your successor’s, send them on, kindly and every time. The first few redirects matter most, because people are testing whether you mean it.
  • Stay quiet after your successor decides. In meetings, say nothing or say only that you support it. Keep refinements for a private conversation afterwards.
  • Look at your successor, not the room. While they speak, keep your attention on them. The team follows your eyes.
  • Skip some meetings on purpose. Choose a regular meeting your successor can run without you, and tell the team in advance that you will not be there. Your absence makes their authority visible in a way your presence cannot.
  • Ask one or two senior people directly. In private: “What would make it easier for you to follow her lead?” Listen without defending either of you. The answers are often specific and fixable.

How long before the team follows?

There is no fixed timeline, and it is worth being wary of anyone who offers one. What tends to happen is gradual. The team watches whether your new behaviour holds. If it holds through a few disagreements and a few difficult decisions, they adjust. If it slips, they go back to checking with you.

The test is simple. Pick an important decision from the last month and ask three people who made it. When they all name your successor without hesitation, the room has moved. If they name you, or pause, the signals are still mixed. Why do my managers still come to me after I made my son CEO? looks at the same pattern after the title has formally changed.

In short

  • Your senior team is not being disloyal. They are reading where power really sits, and most signals still point to you.
  • Ownership, history and your presence in the room all make your view the one that seems final.
  • Your behaviour after your successor speaks, in public and in private, teaches the team how much weight their decisions carry.
  • Say plainly which decisions have moved, redirect every question, stay quiet in meetings and step out of some rooms on purpose.
  • Your successor’s own authority in the room is the other half, and it can be prepared.

The founder’s half and the successor’s half are worked on side by side in the Second Chair™ method, with monthly briefings that keep the parent in the picture.

The handover will happen either way.

Request a private conversation